Honeywell Home RTH9585WF1004 Wi-Fi Smart Color Thermostat, 7 Day Programmable, Touch Screen, Energy Star, Alexa Ready, Gray

10 reviews for Honeywell Home RTH9585WF1004 Wi-Fi Smart Color Thermostat, 7 Day Programmable, Touch Screen, Energy Star, Alexa Ready, Gray

1. 

   Rated 5 out of 5

   ChicagoGuy – 6 December 2022

   
   I had a standard, basic “Dumb” Honeywell for many years and worked perfectly, although I had to manually change settings from the basic 5/2 day schedule to override them. Having Alexa, I wanted to have the ease to change it via voice as well as when I am not home, so I bought the “Smart” Honeywell.After a week, here are my pros and cons:PROS- INTERFACE: Despite what other reviewers have said, I find the interface intuitive and just fine to configure the device.- TOUCHSCREEN: I had none of the horror stories about the touchscreen, listed throughout these reviews. The interface worked surprisingly well and I never had to push anything more than once ever.- SIZE: The thermostat is surprisingly small, compared to my “Dumb” Honey, and I like it more.- TEMP: The temp has been spot on.- DOCUMENTATION: The documentation is complete and most DYI’ers will have no issue following them.- WIFI: Zero issues connecting it to my Wifi.- ALEXA: Zero issues integrating with Alexa. Voice control worked instantly after integration.- INTERFACE: One of the reasons I chose this one was because unlike pricier options, this one shows the external temp and humidity which is a great quick check without having to look anywhere else to verify.- REGISTRATION: Registering the device with the Honeywell website was easy.CONS- WIRE CONNECTORS – Having installed many thermostats, this one was easily the worst and VERY delicate to insert wires. I can see why many consumers, even experienced ones, broke the terminal connectors when attempting to insert them. There is VERY little room to work on the wall plate, and there are no screws like all the others I have ever installed. As a result, here is what I found. First, if you push the first wire in too far and forcefully, the other connectors will be “open” and won’t accept the next wire. The next connector will be “loose” and never grip the second wire, and the FIRST one will fall out. I had to take a tweezer with a bent end to “reset” the first connector and then all the connectors reset and I could begin again. (I was ready to return it.) Second, on my next attempt, I realized that you insert a wire until you feel resistance and then “gently” push the wire in like .25 mm (barely nothing) until you feel the slightest click on your finger. Believe it or not, that small amount is all it takes to grip the wire securely. Start on the top of each side and work down gently until all the wires are installed.- FAN: Strangely, the “Dumb” Honey had “ON”, “OFF”, “AUTO” but “Smart” Honey has “ON”, “AUTO”, “CIRCULATING”. As a result, I have to trust the thermostat to run the fan on its own and I cannot turn if off completely, short of turning off the heat or A/C. At this point, the fan seems to be following a more “intelligent” function related to the heating and does turn itself off when it sees fit.-HUMIDITY: Although the temp is spot on, I have 2 humidistats in the house that are both consistent by the humidity percentage on the “Smart” Honey seems off by 5% and varies from the other two. The thermostat has a configuration setting to adjust the default up or down by degrees you choose, but I have fiddled with this setting and have not seen a consistency in “Smart” Honey with my other two humidistats, one which is 5 feet away from “Smart” Honey. After a couple of attempts, the “Smart” Honey seems to lag on internal humidity value, while at other times, it’s showing the same value.Overall, “Smart” Honey has definitely won my affections with its verbal attention to my requests and interface. As “Dumb” Honey sits on my counter, dejected, I have assured it that I am keeping it as a backup just in case this new Honey goes bonkers, breaks or increases my utility bills.

2. 

   Rated 5 out of 5

   Drew Patel – 7 September 2024

   
   This is my second thermostat I thought for my second home in Texas. And has been working flawlessly. I bought one last year and working great and now I bought another one. The best part is that I can control both thermostats individual settings individual locations on the map on the Honeywell app. Great product. It’s like having a touchscreen thats a workhorse. Never fails. Bonus is that you can customize anything you want. The Honeywell app is very super easy to use. Easy to install. Easy settings. No worries. Wonderful product. Will buy again. Honeywell has their products on point.The build quality is good not bad. Touchscreen is rigid. Plus for me. No batteries required. Just make sure you connect the right wires where they belong.Great product great price.

   
3. 

   Rated 4 out of 5

   Barry Berenberg – 9 August 2018

   
   While this thermostat may lack some of the modern “smart” features of competing products, its “smart-learning” ability can’t be beat. With this feature, the thermostat learns how long it takes to heat or cool your house. It will then start the furnace or air conditioner so the house reaches the set temperature at the time you program. It really works.I installed my first Honeywell smart-learning thermostat 20 years ago. That house had passive solar and radiant floor heat. The house got toasty warm during the day. With a traditional thermostat, it would not cool off enough for the heat to come on until after midnight. However, it took several hours for the floors to heat up enough to actually warm the house. So it would still be cold when we woke up. Then the sun would come out and heat the house to a comfortable temperature before the hearing system could catch up. Basically, then, the heat ran for several hours for no reason.The Honeywell thermostats were smart enough to turn the heat on early in the evening. The floors were just warm enough when the house temperature started dropping to keep a uniform temperature. The thermostats even knew to turn the system off early, so the heating system would not overshoot and make the house too warm.I tried a Nest thermostat at another house (conventional forced air heat and A/C, no passive solar). It worked fine and it looked nice. I never really liked the way it learned my schedule, so I ended up manually programming it. The automatic home/away feature was okay but not entirely reliable.When I moved into my current house (conventional forced air hear and A/C, no passive solar), I gave the Ecobee 3 a try. It looked nice and has a nice interface. I never found the multi-room sensors that useful. The main thermostat tended to lose contact with them, perhaps because of the size of the house (aren’t they supposed to be for larger houses?). They did help some rooms that don’t heat or cool enough maintain a better temperature, but then other rooms get too hot or too cold. I found it better just to find a temperature at the main thermostat that keeps all of the rooms at close to a reasonable temperature. Plus my system actually ran more with the Ecobee, trying to get those outlier rooms to the set temperature.What killed the Ecobee for me is that it almost destroyed my air conditioner. It worked fine all summer and for the first month of the heating season. But then one morning this terrible rumbling started coming from my roof (where the A/C unit is mounted). The Ecobee was trying to run my air conditioner in sub-freezing weather. Although it was set to heat, it would cycle the A/C on. The A/C would shut itself off, so as not to destroy itself, then the Ecobee would cycle it back on. I spent a lot of time on the line with customer support, who eventually concluded that the unit was defective. They offered me an RMA, but I couldn’t trust that it wouldn’t happen again.So I went back to the Honeywell smart-learning thermostat. It took about a day for it to learn the heating times for my house. You can’t set the temperature differential for cycling, but it keeps the temperature even to less than a degree without excessive cycling of the unit. For cooling, I set the thermostat to 73 F. It never moves off of 73 once it reaches that temperature.Programming is easy. You get four temperature changes per day, like a traditional programmable. That is plenty for my needs. The touchscreen and app interfaces make the programming easier than with the older thermostats. Temporary and permanent holds are easy to set – just change the temperature and make it permanent or set a time when it should revert to the schedule (although that appears to be the time the system comes back on – it does not appear to use smart-earning to hit the programmed temperature at the time the hold expires). Changing settings remotely with the app is also simple. So far, I don’t miss any features from the Nest or Ecobee. The Alexa interface isn’t very good, but even with the Ecobee I found it more of a gimmick than useful. I haven’t tried using IFTTT for additional controls yet.The thermostat can be set to either home or business mode. The business mode has some additional programming options that would also be useful for home use. However, smart-learning is not available in business mode. I don’t see why – if any developers are reading, please add smart-learning to the business mode. Make it an on/off option if necessary.The one negative is that customer support is terrible and non-existent. I installed on a Saturday and had an issue. I tried to call and got a message that said due to high call volume the call could not be answered. It then hung up on me, no chance to leave a message or anything. I went to the web site which offers live chat. There was a message that chat was down and I should call. I tried email and eventually heard back after a week, but the suggested fix was something I had already tried and described in my original email.The issue, in case you run across it, was that the thermostat would say “waiting for equipment” while the room temperature was well outside the set temperature. Eventually the A/C would turn on, run for a few minutes, then turn off and repeat the cycle. It may have been user error (I pulled it off and reinstalled), or it may have been something related to the smart-learning system doing its initial learning. But either way it resolved itself that day.

4. 

   Rated 1 out of 5

   Amazon Customer Robert – 19 February 2022

   
   UPDATE AFTER 3 YRS:DO NOT BUY!As of now I have to give this a DO NOT BUY rating.Sorry Honywell but you missed the mark big time.I LIVE IN CENTRAL MICHIGAN – the king of power surge/outages.I have to reset the time on this thermostat every week and every month or so it completely forgets all programming.What is going on? No battery in this means every power surge and brief outage scrambles its brains.Honywell cheaped out to save a few cents and I, the consumer suffer for this.This unit should have included a battery to provide constant power and keep it from constantly needing to be reset. I gave it a dedicated power supply but that does not keep it from being effected when a power serge or brief outage occurs.Now I am going to have to spend much more on a dedicated ups just for this. Or, find another model to install that includes a battery so it don’t loose all setting at every one of my many power hiccups that happen almost every day here in MI.I have a large UPS that runs my TV and entertainment center. I am going to rewire that to the location right beside may main panel on a dedicated circuit. Then rewire some house circuit to plugs right beside the UPS then get some short jumper cords and plug them from the ups to the power outlet. One of these will power this forgetful thermostat.I will consult an electrician to be sure this will meet code, not sure if I can do this at this point, but this is the plan as of now. If this don’t meet code then I will buy a small UPS and dedicate it just to power this thermostat and hook it up at the power supply plug in point.I LIVE IN CENTRAL MICHIGAN – the king of power surge/outages.As of now I have to give this a DO NOT BUY rating.————–/Original review below/—————I bought this for my 20 yr old gas furnace. I had to run a new cable as my old cable did not have a C wire.I bought before Christmas and let it set around as I did not want to mess with my HVAC system and possibly mess it up during the holiday. The thermostat wiring was an abysmal mess partly due to a humidifier installation that has wires running seemingly everywhere.My home inspector warned me that my furnace was 20 yrs old and it was probably going to fail in the next 1 to 3 yrs. Guess what… it failed. I got 11 months out of it after buying the house.Fast forward to 4.5k new furnace install. While negotiating that with the HVAC guy I asked him to hook up my new Thermostat. I said the wire was already ran and the new thermostat will be screwed down, all your guys will need to do is hook it all up.I could have at that point but figured if the pros are here why not let them do it. I bought the small power supply to power this thermostat and wired that in so it has a dedicated power supply. Needed to do that due to the humidifier power hooked up to the HVAC unit.So that is how I got this thermostat installed. It took the HVAC crew about 1/2 hr to run down the humidifier wiring and integrate that into the wiring on the new furnace so the fan wire turns on my humidifier. I can turn on the fan and it runs the humidifier, if the humidifier itself is switched on. Humidifier normally runs when the heat comes on, as I wanted.So.. I spent forty five hundred bucks to install this thermostat along with a new furnace plus got my humidifier working.All is well. I do like this thermostat as of now. It was so easy to program I did not even need the instructions.I have not connected it to the internet. Don’t really want to, don’t need to.

5. 

   Rated 5 out of 5

   Dibs – 19 September 2024

   
   Bought for use in church and hall. One was installed about 3 years ago, so fantastic we just replaced the other 4 with this one. Easy to read the numbers. Easy to program (no having to click through and cycle days and hours and 4 time periods — just go to day and time directly). Can set different programming individually for each of the 7 days of the week. (Don’t believe those that say “7-day” – that just means program runs 7 days, not that you can program each day separately.) Do need the C-wire, which, I understand is to get electricity to the unit (it doesn’t have batteries). Wi-Fi setup easy, and using online from desktop or home is fine. Unlike the older, non-“smart” styles that send out a signal that your wi-fi has to pick up, this thermostat searches out for your wi-fi signal and you connect to your wi-fi. At the church, the office with the wi-fi router is in a separate building, and 2 thermostats in the church picked it up, and 3 thermostats in the hall (same building as office) picked it up fine. Connected to the router, then, then registered with Honeywell, and set up on their software, I can now access (and change settings) from home desktop or cell phone/tablet. It has a “recovery” mode where if you set a temperature change for a certain time, depending on the temperature difference — so how much added heat or cooling will be needed — it starts adjusting the room temp. so that it will be the temp you want at the time you want – on the front panel it says “In Recovery.” I do find that changing the program settings over the internet takes too much time; way better to just do them directly on the unit. Also, when someone left a temporary hold on for too many hours, I could cancel the hold (return it to the set program) from home, but then when I went to church, I found the had stopped running, but the front panel still said it was in a temporary hold — so it didn’t show the cancel on the front screen although it had actually been canceled (in which case I just canceled the hold there to clear the screen). When you go to register it with Honeywell, for security purposes, they require you to be in the same location as the unit, and to make a small temperature adjustment, just to prove that you actually do have the unit and are in control of it. If you’ve got to manage 5 thermostats, for a lot of different people having different services and meetings on different days of the week, and want to keep your heating/cooling costs to a minimum — this is the thermostat for you. It’s fantastic! Saves a lot of time and frustration.

6. 

   Rated 5 out of 5

   R. Custer – 27 October 2020

   
   I have reservations about giving this five stars, but….. it is a beautiful thermostat that was easy to install. It controls perfectly. The HVAC guy who replaced my air handler told me get a Honeywell. I wanted one that auto switched between cooling and heating. We also wanted a nice display. It does both. The temperaturedisplay is huge. I can read it across the room in the dark. It also can be controlled from multiple smart phones and computers. Pretty handy if you are in bed or traveling. The connection plate has a good layout that is easy to use, read, and get wires to. Big plus! Once you snap it on the plate it is a bear pulling off again. You better have secure mounting screws or you will pull them out. This looks like it does not have battery back up, but uses capacitors. They won’t keep your program for a year, but probably a few weeks without power, and you never have to change them. I think that is good enough.So why lower marks. First of all I had to call customer service for advice. I was on hold for an hour and a half! That’s pathetic. I think after five minutes customer service lines, particularly ones in India, ought to start putting money in your phone account like a reverse 900 number. By the time I got this lady from Punjab online I had read the rather thorough manual cover to cover and figured it out. So here were the problems. The setup never talks about automatic switching between heating and cooling. Plus it is not on the mode menu. No, you have to go to preferences, then advanced preferences and in there you can turn it on. It is way back in the manual.. Why do they want to deter you from doing one of the main features to buy a $170 thermostat for? That’s BS too! FYI you have to have at least a 3 degree difference between heat and cool settings. That seems reasonable.This is our third Smart WiFi thermostat. We had a Nest in our old house. They are really nice, but sell your conversations from the microphone to the highest bidder. The nest is cake walk to set up. The other was a refurbished Emerson Electric that could not turn on the emergency heat. We returned it. Both this one and the Emerson read the room temperature way high. Like 4 degrees high. What is that about? We can read the temperature in a crater on the moon from Earth within a tenth degree, you can’t get this right?Anyway they have an adjustment in the settings to correct this. This one was off 4 degrees. I mean I am an instrumentation engineer. I have got more thermometers than NASA. I know what it should be. The problem is they only have a plus or minus 3 degree adjustment. I think it is in degrees Centagrade (1.8°F), because 3 degrees overcorrected for the 4 degree error. I dropped the correction to 2 degrees C, now its perfect I just don’t get how they screw this up.It really is a nice thermostat, once you get the quirks beat out of it.We have had it for a few weeks now. I love in more than once I got it working right. It is rock steady holding temperature. If it gets off by more than 3°F low it throws on the emergency electric heating. That happened when I first turned it on and it was cold. I love the external (internet) temperature display. It has text telling you what mode it is in.

7. 

   Rated 5 out of 5

   Allison – 5 April 2024

   
   I have two of these Honeywell Home smart color thermostats: I purchased model RTH9600WF in white for our home first. I liked it so much that I wanted a second one for our vacation house. At that time the gray one (model RTH9585WF) was discounted $50 less and that’s the only reason I bought gray the second time. I am almost as happy with the gray as I am the white—they seem identical except for the exterior color and (see more below on this): the gray one does NOT have the automatic setting. The gray is actually a very nice metallic silver. It looks quite pretty. I’d even call it elegant.I really like that these thermostats are very easy to install and connect to my WiFi, and they are easy enough to operate without having to read the instructions. The feature I like the most is the ability to set up my planned vacation IN ADVANCE. I don’t have to wait until the last minute to do that before leaving. I just go into the settings under “vacation mode”, select the date and time I am leaving and the date and time I am returning, and the temperature I want to maintain while I am gone. It’s nice to be able to do that well in advance of my actual vacation if I want to.About the only thing I don’t like about the grey thermostat is that it does not have the “automatic” mode that switches between heat and cool when needed in order to maintain the programmed temperatures. You have to set it to either cool or heat and as the seasons change you need to switch from one to the other yourself. The white one DOES have the automatic feature. If I had realized that ahead of time, I would have spent the additional $50 and bought a second white one instead of the grey. That feature is important to me.I do not use the smart color feature on either one of my thermostats. I like the default color of blue the best and it seems to be the easiest for my husband and I to read.The phone app works okay for me and I was able to easily add the second thermostat. I like these thermostats and recommend them.I write honest reviews to help others make informed purchases because I read reviews myself and appreciate how helpful they can be. I hope that my reviews helped you.

   
8. 

   Rated 5 out of 5

   M. Nardoni – 15 March 2024

   
   Embarking on a journey with a new thermostat felt like being thrust into a modern-day fairytale, where technology and comfort intertwine to craft a realm of perfect temperature. The thermostat, a beacon of promise, promised to usher my abode into the era of automation, a dream where warmth and chill danced in harmony at the behest of my mere whims. With the guardians of customer support as my loyal allies, the path seemed clear, the quest straightforward.However, as in all great tales, a twist awaited. Despite my meticulous adherence to the ancient scrolls—manuals and instructions—the magic of automation proved elusive. My abode remained a realm of either eternal summer or unyielding winter, with no passage between. The scrolls spoke of a schedule, a mystical timeline that the thermostat was to follow, yet the dance between heat and cold remained a dance unperformed. It was as if the very essence of the thermostat, its ability to transition seamlessly from heat to cool, was locked away behind an invisible barrier.Compelled by necessity, I sought the wisdom of the customer support sages, who guided me through a labyrinth of menus, each step a closer approach to the heart of the enchantment. And there, hidden away in the depths of arcane settings, lay the key—a feature of automatic control, the very soul of the thermostat, yet inexplicably veiled and guarded as if it were a secret of the highest order.Why, oh why, would the creators choose to obscure such fundamental magic? The feature that is the quintessence of the thermostat’s purpose was not just disabled by default but ensconced behind a veil of complexity, unmentioned in any scroll or tome. This choice, a puzzling enigma, left me to ponder the ways of those who craft such devices. Is it a test of our resolve, a rite of passage for the modern homeowner? Or perhaps a reminder that in a world teeming with automation and convenience, the human touch remains indispensable, a beacon of warmth in the mechanical coldness of our times.In this epic tale of automation and temperature control, another subplot thickens the narrative, adding a layer of intrigue and challenge. The thermostat, our protagonist in this saga of modern comfort, was heralded not only for its ability to orchestrate the delicate balance between warmth and chill but also for its alliance with a powerful mage known in the lands far and wide: Alexa, the voice of wisdom and command.The scrolls and heralds spoke of a seamless union, a partnership where voice could command the elements, summoning warmth or summoning chill with nothing but a whisper into the ether. This promise, a beacon of convenience in the digital age, was a symphony of technology and magic, a dream of living in harmony with the elements through the mere power of voice.Yet, as the journey unfolded, it became apparent that the alliance with Alexa was not as it seemed. The integration, though present, was akin to a distant friendship rather than the promised deep and intuitive bond. Alexa, for all her wisdom and power, could only partially command the thermostat. The native integration, a term that conjured images of seamless interaction and effortless control, was, in truth, a tapestry with threads loose and missing.This revelation, much like the hidden feature of automatic control, added layers to the quest. It was a reminder that in the realm of technology, promises of harmony and ease often come with their own trials and tribulations. The partnership with Alexa, overstated in its capabilities, was a beacon that guided the narrative toward a truth often found in the modern age: that the magic of integration, of different realms of technology coming together, is a journey fraught with complexity, a path that requires patience, understanding, and sometimes, the guidance of sage customer support.Thus, the tale of the thermostat and its ventures into automation, temperature control, and voice command becomes a saga not just of triumph and technology, but of expectations, of understanding the fine print in the scrolls of marketing, and of navigating the realities of our interconnected digital landscape. It’s a story that continues to unfold, as we, the seekers of comfort and convenience, chart our path through the ever-evolving world of smart homes.In the end, the thermostat saga was a tale of triumph, a testament to the enduring spirit of inquiry and the boundless patience of customer support. Yet, it leaves a lingering question in the air, like the subtle shift from heat to cool—a question of design, of user experience, and of the journey we embark upon with the technology we invite into our homes.

9. 

   Rated 4 out of 5

   Todd U – 20 October 2024

   
   Touch screen had issues from day 1. Now, when it’s cold outside, the stat dies completely overnight. So we woke up to wonderfully frigid house – on a Sunday. And their tech support offices are closed. 🙄Curious to see how Honeywell resolves the issue. I may have to put my old Nest back on.UPDATE: Their customer service is top notch. I called and their tech walked me through the trouble shooting. He helped me find the issue (a blown fuse on the control board of my air handler). Got me back up and running. The touch screen still stinks but the controller is solid. And if you have gas heat as your emergency backup on a heat pump system – this controller will let you run solely off of gas in the winter. Saving you money!

   
10. 

    Rated 4 out of 5

    spstack – 27 September 2024

    
    Replaced Nest thermostat which totally had a mind of it’s own and had to be micro-managed. This works like a normal Trane/Honeywell thermostat and requires little adjustment. The difference is the guard band for when the thermostat kicks on heating/cooling. Nest is +- 2 degrees which means if you have it set to cool at 72 degrees, it waits until it is 74 degrees in the house (which is totally noticeable) and runs the A/C longer to cool back down to 72. This one has