Flexzilla HFZG5100YW Garden Lead-in Hose 5/8 in. x 100 ft, Heavy Duty, Lightweight, Drinking Water Safe, Green

10 reviews for Flexzilla HFZG5100YW Garden Lead-in Hose 5/8 in. x 100 ft, Heavy Duty, Lightweight, Drinking Water Safe, Green

1. 

   Rated 5 out of 5

   Colby Torbett – 6 October 2024

   
   I own a commercial greenhouse and as a result I use a lot of water hoses. Most of the hoses that you can find in the box stores are made of a material that is really stiff and over time becomes more and more rigid. They also have the habit of developing a permanent kink if you kink the hose a single time. The way our hoses lay in each aisle in the greenhouse means that they will regularly kink. This hose is wonderful because the material is tough but it never becomes rigid. The hose remains flexible even as it ages. My favorite thing is what happens when it kinks. When a kink develops you simply pull the hose gently tight and the kink pops out. There is no permanent kink that forms.I would recommend this type of hose above all others. You will not be disappointed with it. The connections, a major area of concern with other hoses, are made out of a good material and no water leaks from the hook up to the faucet. At the user end of the hose, there is a thick collar of heavier poly material that serves as a hand grip to keep the end of the hose from kinking if you have a water wand or some other implement attached to it. The sleeve keeps the hose from dropping down at a sharp angle and kinking the hose at the hose outlet. I think you will be pleased with this hose. I use hoses year round and am giving this review from my own experience with using all types of water hoses over the years. Buy it and give it a try. I am as picky as can be with water hoses. This one certainly meets my approval.PS. I forgot to mention this earlier. The bright neon color of the hose is nice if using this in a yard or garden. If you forget to roll it up when you or a mowing service is preparing to mow it is very easy to see laying in the grass. Therefore it might help to save your hose from being chopped up by the lawnmower if you do forget to roll it up.

2. 

   Rated 5 out of 5

   KingMing – 11 September 2024

   
   The Flexzilla Garden Hose has completely changed my gardening experience! It’s lightweight, flexible, and incredibly durable, making it easy to maneuver around the yard without getting kinked or tangled. The bright color makes it easy to spot, and the hose stays flexible even in cooler weather, which is a huge plus.What impressed me the most is the high-quality fittings – they connect securely without leaks, and the hose itself feels tough enough to last for years. Water flow is strong and consistent, whether I’m watering plants or washing the car. If you’re tired of heavy, stiff hoses that constantly kink, Flexzilla is the perfect solution. Highly recommend it for anyone looking for a reliable, easy-to-use garden hose!

3. 

   Rated 5 out of 5

   Jose – 12 October 2024

   
   I have a large back yard, a pool and a stationary hose reel bolted to the house that holds around 250 feet of hose (depending on the hose). During the summer especially, we use this hose a lot. The reel had 200 feet of pretty good quality, heavy duty residential hose on it. That hose lasted over 20 years but was starting to show it’s age and had been repaired several times. What’s more, my wife hated the stuff. Her primary complaint was how heavy it was. She really struggled to drag it around the yard or wind it back on the reel. So it was time to replace it. My criteria: brass fittings, reasonably heavy duty and durable, decent price. Her criteria, lighter! So I searched the reviews and looked at damn near everything amazon sells and picked this stuff. I ended up buying two 50 foot hoses and one 100 foot hose.So, here’s what I think. The hose ends are heavy duty brass and well crimped. The little bits of plastic sleeve on each end are just branding and don’t provide any other useful purpose. This isn’t a criticism, just an observation. I cut them off. As others have mentioned, the female fittings are crimped a little tight. This makes it somewhat difficult to tighten them without twisting the hose. I put a little white lithium grease on mine and held the things in my hand – twisting back and forth until they lubed up and loosened up. No harm, no foul, I’d rather a little tight than loose. Once that was done, I connected all the sections and stretched the whole thing out in the yard. I connected one end to the faucet (hose reel), slapped a nozzle on the other end and turned on the water. It was a warm summer day, I let the hose fill with water and then went down the entire 200 foot length untwisting and straightening it all out. Then I left it bake in the sun for a couple hours under pressure. After that I turned off the water, and started inspecting the hose. I have about 80lbs of water pressure, left under pressure and cooking in the sun, the hose definitely swelled a little diameter wise, but no bulges or anything untoward. Connections all looked good, no leaks or malfunctions. So, I turned off the water and took off the nozzle and started winding it up on the reel. Now right away I could tell that this stuff was more pliable and significantly lighter then the hose it replaced. I carefully spooled it up on the reel and threaded a brass shutoff and brass quick connector on the end. That was the middle of June, 2023. It’s now December 2023.The verdict. I like the stuff, and more importantly, so does my wife. From my perspective, I like the color, it’s easy to see and find in the grass, I don’t trip over it or worry about not seeing it before I run over it while cutting the grass (you can laugh, but that accounted for one of the previous “repairs” I mentioned earlier). Now, when you pull hose off a reel, it tends to come off pretty straight, which automatically alleviates a bunch of twisting and kinking issues. Still, as you drag this stuff around the yard it keeps its shape pretty well and doesn’t twist up or kink. It’s flexible and yet “stiff” enough to drag around corners without issue. The hose itself has definitely faded a little colorwise, the end that gets the most use is less orange then the hose that spends most of its time wrapped on the reel, but not unduly so. After a summer of use, I’d have to say it’s held up well, without any signs of terminal wear and tear. What does my wife think? She loves the stuff. It’s much easier for her to use and wind back up. She really is the primary user, she does 90% of the pool “stuff”, plant tending, gardening and watering. If she likes it, I’m good. So, we’ll see, in a couple more years, if this hose doesn’t hold up, I’ll come back and let you know. For now I’d have to say, if you need a new hose, try this stuff.

4. 

   Rated 4 out of 5

   ROBERT – 19 July 2024

   
   Very flexible, light weight. It appears durable tho ours was left outdoors in sun for three hours a day. That changed-see belowColor is an issue. It’s ugly, to bright. and with very light weight alum cast hex nuts I think. You’ll need a wrench to secure the hose to hose bib so it doesn’t leak around attachment area . Still not a bad buy all things considered. I like it much better than the newest flexible shrink style that kinks every few feet and where you have to consistently turn host to get max flow!Please offer better color choices as I’m not using this hose at a Const site!!Old black one I had was easy to coil and store on holder. Not this bad boy. My decorator wife says after use it must be hidden from view and would prefer if I only used after dark!! Suggested I buy a backhoe to match!!

5. 

   Rated 5 out of 5

   Jocruz41 – 24 August 2024

   
   The Flexzilla Garden Hose 5/8 in. x 50 ft is by far one of the best garden hoses I’ve used! It’s incredibly lightweight yet heavy-duty, which makes it easy to maneuver around the yard without kinking or tangling. The flexibility is outstanding, and it stays pliable even in colder weather, which is a huge plus.The ZillaGreen color is bright and makes the hose easy to spot, which I appreciate when working in the garden. It’s also drinking water safe, which adds peace of mind when using it for watering plants, filling up a pool, or giving water to pets.The hose feels durable and well-made, and despite its light weight, it handles high water pressure without any issues. It also coils up easily when not in use, making storage simple. Overall, the Flexzilla Garden Hose combines strength, flexibility, and safety into a reliable product that’s great for any garden or outdoor needs. Highly recommended!

6. 

   Rated 5 out of 5

   Alba S. – 14 August 2024

   
   I recently purchased the Flexzilla Garden Hose (50ft), and I must say it has quickly become an indispensable part of my gardening and outdoor tasks. Here’s a breakdown of my experience with it.Durability and Build Quality: One of the standout features of the Flexzilla hose is its impressive durability. Made from a hybrid polymer material, it feels robust yet surprisingly lightweight, which is a big plus for someone like me who often has to drag a hose around the yard. It seems resistant to kinking – a problem that has plagued me with other hoses in the past. Even when I bend it around corners or maneuver it through tight spots, it unfurls smoothly without any annoying twists.Flexibility: True to its name, the Flexzilla hose is incredibly flexible. This is particularly noticeable when the hose is filled with water. Unlike traditional hoses that become stiff when filled, the Flexzilla remains easy to handle at all times, making it much more user-friendly for watering plants or washing the car. The bright green color also adds a nice aesthetic touch to my garden!Lightweight: I’ve owned many hoses that require considerable effort to drag around, but the Flexzilla is refreshingly lightweight. This makes it perfect for extending across larger areas without feeling cumbersome. I can easily lift and maneuver it to where I need it without straining my back.Temperature Resistance: Another impressive aspect is the hose’s temperature resistance. Whether it’s chillingly cold or blistering hot outside, the Flexzilla doesn’t lose its shape or become unwieldy. This feature gives me confidence that it can withstand various weather conditions without compromising performance.Connectors and Fittings: The fittings on the Flexzilla are solid and made from a sturdy material. The swivel connectors allow for easy attachment to faucets and sprinklers, and I appreciate how they provide a secure fit without any leaks. I’ve experienced no issues with water pressure either, which is a common problem with poorly fitting hoses.Storage: While the hose does tend to take up a bit of space when coiled, its flexibility helps in coiling it smoothly without kinks. I highly recommend using a hose reel for more organized storage, which I’ve found makes a significant difference in maintaining the hose’s longevity.Conclusion: Overall, I would highly recommend the Flexzilla Garden Hose (50ft) to anyone looking for a reliable, flexible, and lightweight option for their gardening needs. It has exceeded my expectations, making outdoor tasks much more enjoyable and hassle-free. If you’re tired of dealing with heavy, kink-prone hoses, the Flexzilla is definitely worth every penny.

7. 

   Rated 1 out of 5

   Abbe – 6 May 2017

   
   . TL, DNR ; hyperbolic claims of the hose material, which is basically PVC ; contains high levels of phthalates toxic to hormonal function ; invaded by ineradicable black mold after few months of use ; unfriendly warranty, absolutely distrustful of the customers. UPDATE. By August 2023 none of the health risks have decreased, and remain a matter of concern. __ SOURCE. These hoses are made by an East-Asia plastics OEM company with facilities in both Taiwan and China, which has also been listed in the past as a buyer of recycled plastic scrap. They are sourced by the retail labeller Weems Industries Inc. (IA), doing business as Legacy Manufacturing Co., and sold under their Flexzilla brand label. MATERIAL. The hose material, described as a “hybrid polymer”, has three layers. The polymer components are not disclosed, including those of the hose’s innermost layer, which is touted as safe for water drinking. As described below, a Flexzilla hose analysis by a professional laboratory found in all three layers a high concentration of multiple additives used to make PVC flexible (phthalates), indicating the hose has large amounts of PVC in all layers. Thus, the hybrid polymer, which is no longer touted as a “premium” one, is just only a PVC compound, the most environmentally damaging plastic. WATER SAFETY. In general, a non-PVC hose is much less likely to contain toxic contaminants (such as heavy metals, flame retardants, or phthalates) than a PVC hose, particularly if the PVC were recycled. I could not find verifiable evidence supporting the sales pitch that these hoses are safe for water drinking. Neither the Legacy nor the Flexzilla website provide such an evidence at the time of writing. Despite that, when replying to a query about water potability on the Customer Q&A section, Legacy claims “the hose meets or exceeds the standards set by the National Sanitation Foundation” (amzn.to/2LCiKT6). That foundation is a testing/certifying group that took the name NSF International more than 30 years ago. At the time of this review, the NSF website does not list Flexzilla, Legacy, or Weems among those companies with NSF-certified products. Given that Legacy’s claim could have meant that the hose was tested by a third party for compliance with NSF water standards, I further searched the Web for NSF/ANSI test reports of Flexzilla hoses over the last decade. I did not find any. Alas, what I found was the _Garden Hose Study 2016_ of the Ecology Center (MI), which tested many hoses including a 50-ft 5/8″ Flexzilla, whose material is listed just as PVC. Multiple phthalates were found in all layers of the hose. Contrary to Legacy’s touts of safety, the hose was rated “HIGH” for phthalates, and received the negative evaluation of a “high overall level of concern” [see my figure with these test results]. This is very bad news to those planning to use a Flexzilla garden hose for water drinking, watering vegetables, and, especially, letting children play with it. TOXICITY. Phthalates are chemicals used to soften the PVC’s vinyl and make it flexible (plasticizers). These additives are soluble in water and do not bound to the vinyl, so they can easily leach from a PVC hose into the water of those drinking from it, in particular if the hose were heated up by the sun. Like BPA, which is also used in vinyl production, the absorbed phthalates can disrupt hormonal function, affecting children (both in utero and born) and adults. Finally, a decade after the 1999 EU’s ban of phthalates, several phthalates were PROHIBITED in the US (15 US Code §2057c) above 0.1% in products for children under 3 years of age and in toys for children under 12, and some other phthalates were provisionally BANNED. Canada adopted similar restrictions in 2011. The reason for this prohibition is that a child’s exposure to phthalates may increase risks of asthma, IQ/neurological disorders, and pubertal breast changes in both boys and girls. A 2018 report from the American Academy of Pediatrics found that BPA and phthalates put children’s health at risk. These endocrine-disrupting chemical represent a risk of male genital defects during fetal development, and testicular dysgenesis syndrome as well as reduced sperm counts in men. All products sold in California containing any of a number of phthalates –as well as other harmful substances– must display the Proposition 65 Warning : “this product contains one or more chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.” Legacy’s reaction to Q&A queries about phthalate presence in the hose has ranged from simply ignoring them, as for a 2014 query (amzn.to/3cbugD9), to answers bordering on fraudulence, as in its 2017 reply claiming that the Flexzilla hose is “phathalate [sic] free” (amzn.to/2D5xQjT), even though the Ecology Center study had already been published the year before. Given that phthalates leaching from the inner layer will mix with the water output flow, and those leaching from the outer layer will accumulate on the hose surface, it is left to one’s imagination what is the exposure risk in the image Legacy shows here of a child drinking from a Flexzilla PVC hose held in his hand out in the sun. A number of notices of violation of the California Health & Safety Code have been filed against Weems or Legacy, or both, about the presence of toxic phthalates in their products. Despite Legacy’s familiarity with the Prop-65 warning, it did not disclose it on its various Amazon webpages for a number of years. Finally, perhaps relenting to criticisms of its non-transparent practices, Legacy disclosed in 2021 it as a “Legal Disclaimer” above the Consumer Q&A section of this webpage. And it was sloppily done — in 6/2021, the warning did not appear if the 100-ft hose were selected; in 7/2022, it did not appear for the 50-ft, 75-ft, and 100-ft hoses; and in 1/2023, it once more disappeared for the 100-ft hose. All length models of the hoses deserve the Prop-65 warning. BLACK MOLD. About 4 months after I attached the new hose to a reel (so it was kept dry off the grass or any other wet surface), it began to develop black mold. This is shown in one of my attached pictures,which was taken after rubbing the hose with a dry paper towel to remove dirt, and whose inset shows the same hose when it was installed. This fungal invasion is neither an isolated nor a rare case, as evidenced by the large number of reviews here complaining about it. Handling the moldy hose left sticky dark stains on my hand. Mold-invaded objects are a health risk ; black mold not only can produce a harmful mycotoxin (satratoxin G), capable of injuring olfactory sensory neurons in primates and other animals, but also release millions of tiny spores that become air- and water-borne, causing lung, ocular, and skin reactions in those sensitized to them. Plasticized PVC is susceptible to fungal attack since the additives can also serve as a nitrogen or carbon source ; at least for several plasticizers, mold can degrade and deteriorate the plastic, allowing the fungus to invade even further. Of course, mold development in the inner surface of the hose is a MAJOR water safety risk, and the hose needs to be flushed thoroughly to wash away mold flecks in the standing water inside. With a melamine sponge I could remove some surface mold stains or flecks, but not others or those deeper in the tube’s wall or inside. Cleaning the surface does not remove the deeper fungal growth reaching inner layers, and is just a temporary cosmetic fix : the mold returned after I removed the hose from the spigot and kept it in the garage. This is shown in my third picture, taken some months after having removed the mold-invaded hose (the hose was hung in position for the sake of taking the picture). I contacted Legacy and spoke over the phone with a Tech Support agent, who told me, with the polite laconism recommended for legal cross-examinations, that the company does not deal with the mold invasion. After pressing the issue of health risks for my children, I was told “no mold was found in the inside of a moldy hose” Legacy claims to have cut open. Evidence of such a dissection or its results are not publicly available. In contrast, some reviews here show that mold indeed develops inside the hose. My opinion is that the company could hardly be more apathetic in relation to the potential health risk of these foreign made hoses that it sells. WARRANTY. Its terms are customer-unfriendly. A defective hose would be replaced if you : [a] fill a form online ; [b] cut off both ends of the hose ; [c] cut off its defective part ; [d] cutoff the print band “Flexzilla by Legacy 5/8″ ID Type 150 PSI W” on the hose, along with the 4-digit number ; and [e] mail the cut pieces to Legacy at YOUR expense, along with [f] the proof of purchase and return mailing instructions. No warranty coverage is provided for the quite likely possibility of the aluminum fitting of the hose FUSING to the brass thread of typical house spigots due to galvanic corrosion. Also, according to the Legacy Tech Support, but not legally affirmed by judicial opinion, the black mold development is not covered by the warranty. Tough luck for customers who bought hoses that became Moldy Black, a color unlikely to be trademarked by Weems anytime soon. It is censurable that Legacy imitates the three legendary Japanese monkeys, albeit changing the proverb to SEE NO MOLD, HEAR NO MOLD, SPEAK NO MOLD, and it is fair to conclude that Legacy considers the mold development too frequent to be covered by its unfriendly penny-pinching warranty. __

   
8. 

   Rated 5 out of 5

   ridley scott – 18 October 2024

   
   This is the best hose that I have ever owned. It’s lightweight, flexible and durable. Well worth the money. Highly recommended.

9. 

   Rated 3 out of 5

   Kaiser Soze – 21 July 2023

   
   This hose is better in certain respects than a typical 75-foot hose purchased at price significantly less than $55, which is what I paid for this hose. If you paid the full price of $109, you paid about twice what it is worth.A couple of weeks before I bought this hose, I had bought another long hose at a local W_____t, for about the same price. That hose was touted as being exceptionally kink-resistant. Maybe it was, but the main problem I had with it is that it would twist up like a rubber band, or untwist, each time I opened the faucet more or closed it further.This new Flexzilla has some of that same behavior. It is nowhere near as bad, but there shouldn’t be any of the behavior at all, in any hose. Most all hoses (all hoses that I’ve ever personally used) are reinforced with cords of some kind, wrapped in a spiral fashion. Kind of like old-fashioned bias belts in a car tire, for anyone old enough to remember how tires were made before they were all radial. In the hose, the spiral reinforcing cords need to spiral in both directions, criss-crossing. If the spacing and density of the spiral cords are the same for both directions of spiral, the hose will not twist when the pressure inside the hose is increased or decreased. The hose will still stretch a little bit, lengthwise in particular, when the pressure increases, but the stretching will not cause the hose to twist or untwist. This happens only when the two spirals are uneven in some way, which is something that simply won’t happen in a well-manufactured hose.The other hose that I bought a few weeks earlier at W_____t was junk, so I returned it. But what about Flexzilla? Does it similarly have a tendency to twist? Actually it does, but not enough to be an annoyance. Just enough to render apparent the fact that the Flexzilla isn’t truly a high quality hose, at least not in terms of the care taken with the manufacturing. There shouldn’t be any of this twisting/untwisting effect at all, but there is. But again, it isn’t serious enough to be an annoyance like it was with that other hose.As for kink-resistance, this property is tightly correlated with the stiffness of the hose. Most any hose will stiffen up if the outlet end (the sprayer or watering gizmo) is shut off and the inlet (at the wall) is open. The water pressure will cause the hose to stiffen up. This will make it less flexible, and reduced flexibility means reduced tendency to kink. What matters is whether the hose kinks when it isn’t pressurized. And there is a direct tradeoff with flexibility. If you want a hose that won’t kink, then you have to buy a stiffer hose, and you’ll find it difficult to coil it up for storage, and it will probably be heavy. So it’s a simple tradeoff. I would judge the Flexzilla to be average in terms of flexibility and also in terms of resistance to kinking. And that’s how it should be, because otherwise it will be too still or too prone to kinking. I have one hose that’s now about 40 years old. The rubber has deteriorated over the years, and it has become more compliant. It’s very flexible, but it also kinks much too easily. When a hose gets this old, you can either replace it or put up with the kinking.Now what about that “swivel grip” business? This is pure hype. It is an very old marketing strategy to tout the weaknesses of you product as advantages. This is all this is about. At both ends of the hose, there is a loose-fitting gray section that rotates freely, i.e., unattached to the hose. At the inlet end, where you connect the hose to the spigot, this is neither an advantage nor a disadvantage. Fortunately, at that end, there is the usual ring with knurling, which is threaded to adapt to the spigot. This ring is big enough to grab onto and tighten it to the spigot. And as with every hose that I’ve ever seen, this knurled ring that has the important machine threads on the inside is not rotationally coupled to the hose. This is why you are able to connect the hose to the spigot without having to turn the entire hose, which would be impossible to deal with. All hoses are like this so far as I know. Now, the question is whether the swivel grip has anything to do with this, at the spigot end of the hose. The answer is no. It is no advantage, and no disadvantage.But what about the other end, where the end of the hose looks like the spigot and the thing you connect to it, i.e., the sprayer or another hose, has the piece that swivels? At this end of the hose, you need to have a way to grab onto the hose itself, or onto something at the end that is effectively part of the hose, in order that you will be able to tighten the thing that you are connecting to the hose. At this end of the Flexzilla, there is barely anything to grab onto, except for that silly “swivel grip”, which is utterly useless because it isn’t fused to the hose. It swivels, and because it does, it is a hindrance when you want to connect a sprayer or whatever to the hose, or remove said sprayer or other watering gizmo. It is utterly bizarre that they put this swivel thing on this end of this hose. It makes no sense whatsoever. There is no reason or advantage whatsoever to do this. All it does, in totality, is make it difficult to attach/detach watering gizmos from the hose. Fortunately, it is not difficult to slide the silly swivel grip back out of the way. When you do that, you discover that it has hidden a nice, long, friendly-to-the-grip section of aluminum, which is the outer part of the crimping by which the hose end, that looks like the spigot, is attached to the hose. But, aside from the need to move the silly swivel grip out of the way each time you need to attach or detach a watering gizmo, this aluminum will sometimes be wet, and when wet it will be slick, so even though it works very well when it is dry, it isn’t going to work well when it is wet, unless you are wearing some kind of rubbery gloves. In the ideal, the swivel grip at this end of the hose should be fused to that aluminum. Why wouldn’t they have done this? Because it would have cost more, that’s way. So they decided that instead of doing that, they would let the marketing department tout this unfortunate feature as an advantage. I’m going to try to use some of the shoe-glue stuff to glue the swivel grip at that end to the hose. If that doesn’t work, I’m going to cut the silly thing off and wrap the exposed aluminum with some chimpanzee-cousin tape.Bottom line: A decent hose, but not any great value even when you buy it at 50% off. No noteworthy flaws, and no noteworthy advantages. Just some silly marketing, and a moderately annoying and inexplicably purposeless swivel grip at the end of the hose where you attach gizmos. Even at the 50% off price, there are certainly better hoses for that price. But the difficulty is knowing which hose, among the many, this would be. There’s no way to know without trying them. Regardless, I’m confident in saying that if you are looking for a hose that is truly special and looking to buy it at a good price, this Flexzilla hose is not the hose you’re looking for, even when it is sold at 50% off.

10. 

    Rated 4 out of 5

    Kelly E Madewell – 27 June 2024

    
    I bought the hose through amazon because I’ve seen these hoses in home depot and other box stores. I liked the texture and color. I wished I’d payed attention to the crappy aluminum ends. They are pressed on. I called the product support number. The man didn’t have much to say. Other than to fill out all this information and upload pictures. Or even mail the ends back to them at my expense. Then they’d be happy to send some DIY ends out. The process would take probably a month. Well I need my hose this summer, not next. I grow canabis in a legal state. I have to use a filter made for garden hoses on my plant to filter out certain chemicals in tap water. So I can’t just water my plants out the bad end with straight tap water. I explained to him that I worked for a company called US Hose And Coupling for years. I’ve made hoses that cost over 10 grand. I ran the weld shop that made stainless steel braided hoses. But the company also made fire hoses, air hoses, ptfd, and hoses with every kind of end you could think of. Examples are JIC , cam lock, pipe nipples, and threaded pipe. Everyone in the industry knows you don’t make ends out of aluminum and crimp them. Because aluminum is to soft and contorts. It’s always a failure point. Brass is the way to go. I paid alllmost $50 for this hose. The dollar store had a 5/8 ‘s hose for $20. And I bet I’d still have a functioning hose today if I’d bought it. The man sounded like he could care less. Just kept referring me back to the long drawn out email process. When I explained after the failure that I read allll the negative reviews on Amazon. And Everyone likes the hose material but, alll the negativity comes from the aluminum ends. He wouldn’tAcknowledge what I was saying. I asked him if they planned on redesigning the hose. …..Crickets. So I’m going to ace hardware and going to fix my hose myself. Because my ladies need clean, fresh water. And when this hose fails somewhere else. It will be thrower in the trash and be the last flexzilla headache I’ll own. Did I mention the hose is 32 days old and used about 10 times ? Edit : OK, I talked to someone after going through the warranty steps and sending pictures and order numbers from Amazon. I didn’t get any satisfaction with live customer support. But after going through an email process. I found them much more helpful. They said their rnd team would take my advice into consideration. And they were sending me an entire new hose. And a pro male end to repair my old hose. I’m more than satisfied . I didn’t expect both. Just wanted what I paid for. So I’m changing my review. Even though the pro ends should be standard. Because I’m no pro Gardner. I only garden at my house. It’s not a Comercial hose for me. So I didn’t think I needed pro fittings. But the other ends are terrible. So hopefully if you get the pro ends. You’ll have a beautiful 5 star hose